What are the top qualities you look for in a residential roofing company? The chances are good that professionalism, reliability, and timeliness are at the top of your list. Perhaps you also look for companies that are insured and have good references from neighbors and friends. Those are all solid traits that you want your local roofing contractor to have.
But we also think integrity and trustworthiness should be at the top of the list.
We recently heard a story on one of the local news stations that depicted the importance of these two characteristics when looking for a local roofing contractor. This particular story had to do with a siding company, but it points out what happens when you deal with a company that doesn’t put a high priority on integrity or trust.
This particular company visited people’s homes in the Kansas City area after a thunderstorm. They took the owners’ money from them saying they’d be back to repair or replace the siding soon. Then they never showed up. They wouldn’t answer phone calls. They were nowhere to be found. The homeowners were left with storm-damaged siding and were out the money they’d paid the contractor.
We’ve published other blog posts on how to recognize storm chasers in the roofing industry. Unfortunately, storm chasers operate throughout other segments of the construction industry too. The homeowners who were interviewed for the news article did finally get hold of the company and got their siding replaced – but only after the news station tracked down the owner of the company in Florida. Charges are now pending against him on multiple counts of fraud.
Here at Shamrock Roofing and Construction, we believe that integrity and trust are two of the most essential characteristics of a residential roofing company – or any other contractor, for that matter. A company that operates with integrity will do the right thing for the customer. Every time. A company that values trust knows that trust goes both ways. Homeowners trust the contractor to do a good job. The contractor trusts that the owner will pay for a job well done – and tell others about their good experience.
Integrity and trust are important to us here at Shamrock Roofing. We won’t operate any other way. We operate with integrity, which means we do the right thing – even if no one is around to see it. If you’re searching for a local roofing contractor who’s trustworthy, honest, and reliable, contact us here at Shamrock Roofing and Construction. We’ve been helping Kansas City residents with their residential roofing needs for over 40 years. We’d like the opportunity to earn your business. You won’t regret giving us a try.